Back issues refer to magazines with issue dates that are three-months prior to the current month We DO NOT SELL back issues. Instead, we give complimentary magazines to all of our subscribers. Upon subscription to any of our magazine titles, you are entitled to three back issues absolutely free. You may choose any title of your preference but only upon the availability of the issue date.

You are given the option to choose when to start your subscription. Options available are as follows:

TWO MONTHS PRIOR TO THE CURRENT MONTH - if the magazine title you want is no longer available in our showroom (located at the Emerald Headway office), delivery time is within two weeks.

NO DELIVERY EXPENSE WILL BE CHARGED if your delivery address is within Metro Manila. Outside of Metro Manila, however, we charge an additional fee to cover the corresponding freight expense of the courier company that services the area. For provincial deliveries, one of the following courier companies is normally contracted: Aboitiz, LBC or JRS.

MOST OF OUR MAGAZINE TITLES ARRIVE A MONTH BEFORE THE ISSUE DATE. As such, in compliance with our company's policy, subscription copies are delivered to the subscriber before these are dispatched to our retail outlets. Relative to isolated cases that are beyond our control (i.e. natural calamities, holidays), subscription copies are dispatched as soon as the situation allows us to do so.

Emerald Headway is the legitimate holder of the exclusive distribution rights over all the magazine titles that are listed in its portfolio. Magazine titles that are being carried by the company but are being distributed or sold by other sources other than Emerald Headway or its duly recognized retailers or dealers are considered unauthorized copies.

The existence of unauthorized dealers and/or distributors is the principal reason why some of Emerald Headway's magazine titles hit the newsstands prior to the company's delivery of the same to its subscribers. At the moment, there is nothing much that Emerald Headway can do to completely stop such illegal activities. However, we would appreciate it if these incidents and if possible, the sources of these unauthorized copies, are reported to the Emerald Headway office in order for us to take the appropriate legal action.

For SUBSCRIPTIONS WITHIN METRO MANILA - Remittances are collected by our own couriers who will issue an official receipt upon acceptance of the same. Acceptable form of payments: CASH, DATED CHECKS or CREDIT CARDS specifically Mastercard or Visa.

For PROVINCIAL SUBSCRIPTIONS - You are given two options to pay for your provincial subscriptions. These are: 1) DIRECT BANK DEPOSIT via Emerald Headway's depository banks located within your area; and 2) SENDING OF A DATED CHECK VIA MAIL OR A COURIEIR COMPANY. The official receipt will be sent to you together with your first copy. For payments made thru direct bank deposits, you are requested to fax the corresponding deposit slip to the Emerald Headway office.

No. A subscriber may not cancel his/her magazine subscription or shift to another title regardless of the value of the subscription. No refund shall be given except in cases where the distributor cancels the magazine. In such an event, the subscriber shall also have the option to switch to another magazine title for his/her remaining subscription period.

If you have not received a certain issue within your subscription period, your subscription shall automatically be extended to make up for the missing issue(s). the number of extended issues be equal to the number of the missing issues.